Payment & Postage
Payment can be made via Snapscan or bank transfer (see details below). Just click ‘Add to Cart’ on the item that you’re wanting to buy, and once you’re finished your shopping click ‘Checkout’. If you haven’t already done so, you’ll be prompted to create an account by adding your delivery address and choosing a password. Registering for an account means that the next time you want to buy something all of your information will be saved, and you’ll just be required to enter your email and password. Easy peezy!
NB: Any item in your cart will be on hold for 10 minutes, allowing you time to select your payment method. Payment via EFT doesn’t need to be made within those 10 minutes, but you must ‘checkout’ and specify how you intend to make payment. If 10 minutes lapses without you checking out, the item will become available again for other people to buy.
SnapScan is an app that can be used on android, BlackBerrys or iPhones. Once you’ve downloaded the app to your phone, you’ll need to upload all of your details (including a scan of your bank card) before you can transact. The whole process takes about three minutes and is well worth doing – you can use it to pay for goods from any sellers who accept SnapScan (it’s particularly useful at markets when you run out of cash!). Go to Snapscanapp.com for further info.
If you prefer to, you’re also more than welcome to make payment via EFT. Once you’ve selected the option of bank transfer and placed your order, an email will be sent to you with confirmation of your order, along with the details of our bank account.
Customers have the option of either courier or collection (for those people based in Johannesburg).
Courier fees are specified when you checkout. If you buy more than one item at a time, a discounted price will be calculated and applied to your order. If you buy goods on a regular basis and only want them couriered to you every few weeks then you will need to select the ‘collection’ option at time of checkout, and drop us a mail when you’re ready for your parcel to be sent.
NB: Items are couriered once a week, normally on a Wednesday
Please give us a shout if you have any questions at all about how the payment or delivery process works.