THE RETIRED GOODS COMPANY

Payment & Postage

PAYMENT

Vintage SAA money box

Vintage SAA money box

Payment can be made via Snapscan or bank transfer (see details below). Just click ‘Add to Cart’ on the item that you’re wanting to buy, and when you’ve finished your shopping click ‘Checkout’. If you haven’t already done so, you’ll be prompted to create an account by adding your delivery address and choosing a password. Registering for an account means that the next time you want to buy something all of your information will be saved, and you’ll just be required to enter your email and password. Easy peezy!

NB: The item will be on hold for 10 minutes, allowing you time to select your payment method. Payment via EFT doesn’t need to be made within those 10 minutes, but you must ‘checkout’ and specify how you intend to make payment. If 10 minutes lapses without you checking out the item will become available for other people to buy.

SnapScan

SnapScan is an app that can be used on android, BlackBerrys or iPhones. Once you’ve downloaded the app to your phone, you’ll need to upload all your details (including a scan of your bank card) before you can transact. The whole process takes about three minutes and is well worth doing – you can use it to pay for goods from any sellers who accept SnapScan (it’s particularly useful at markets when you run out of cash!). Go to Snapscanapp.com for further info.

Bank Transfers

If you prefer to, you’re also more than welcome to make payment via EFT. Once you’ve selected the option of bank transfer and placed your order, an email will be sent to you with confirmation of your order, along with the details of our bank account.

POSTAGE

Customers have the option of standard insured postage via the SA Post Office or courier. Customers in the Johannesburg area are also welcome to collect their goods in person.

Standard postage costs are specified when you checkout, and include the insurance fee that the post office charges based on the value of the item (i.e. the more expensive the item, the more expensive the insurance, and thus the postage). If you buy more than one item at a time, a discounted price will be calculated and applied to your order. If you buy goods on a regular basis and only want them posted to you every few weeks then you will need to select the ‘collection’ option, and we’ll calculate your correct postage cost when your goods are posted to you.

Items are posted once a week on a Friday, with tracking details sent the following Monday.

Please give us a shout if you have any questions at all about how the payment or postage process works.